directeur de premier niveau

CONT: Front end managers usually work for ... supermarkets and other departmental stores and manage the front end activities. They generally report to the general manager of the store. ... Front end managers are responsible for supervising the cashiers and lead cashier, ... monitoring the cash flow management, evaluating the activities of the floor employees, and providing assistance in resolving the customer queries in a timely manner. They have to train and supervise their staff, oversee their activities, manage the effective running of [the] front end department, and make sure that [the front end department] runs in compliance with the operating policies and procedures of the department/company.