ICT help desk agents provide technical assistance to computer users, answer questions or solve computer problems for clients via telephone or electronically. They provide assistance concerning the use of computer hardware and software.
Traductions
EN
ICT help desk agent
FR
agent de service d’assistance informatique/agente de service d’assistance informatique
DE
IT-Helpdesk-Manager/IT-Helpdesk-Managerin
IT
operatore del servizio assistenza TIC/operatrice del servizio assistenza TIC