regroupement de services

CONT: La grappe des aînés - le regroupement des services destinés expressément aux aînés - fournit un exemple de la façon dont les grappes créent un besoin pour de nouveaux services dont la prestation sera assurée en collaboration par les partenaires de la grappe.

CONT: Service clusters are created in order to make it easier for citizens to find and access the programs and services that they require [on-line]. In an interdependent world, it can also be a tool for re-engineering government service delivery. Service clustering brings together services inside a government department, across departments, with other governments, and other sectors.